Orders placed on www.rivexwellness.com are typically processed within two business days. Please allow additional processing time during peak seasons or promotions.

We currently offer shipping within Canada and USA. We do not ship internationally.

We offer the following shipping methods for Canadian customers:

• Express Shipping: Estimated delivery within 3 - 5 business days depending on location.

• UPS, Purolator, FedEx, etc.

Shipping costs are calculated based on your location, selected shipping method, and order total. You can view shipping costs during the checkout process before completing your purchase.

Once your order has been shipped, you will receive a shipping confirmation email with tracking information. You can use this information to track your order's progress.

Delivery times may vary based on your location and the chosen shipping method. Please note that delivery times are estimates and not guaranteed.

In rare cases, shipments may be delayed due to factors beyond our control, such as adverse weather conditions or carrier delays. We apologize for any inconvenience and will make every effort to notify you of any significant delays.

If your package is lost or damaged during transit, please contact us immediately at Support@rivexwellness.com and We will assist you in resolving the issue and ensuring your satisfaction.

Once an order is placed, it may not be possible to make changes or cancellations. Please review your order carefully before completing the purchase.

If you have any questions or concerns regarding our shipping policy or specific inquiries about your order, please contact us at Support@rivexwellness.com