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Rivew Wellness logo
Rivew Wellness logo
Rivex Wellness is committed to ensuring customer satisfaction. We offer refunds on eligible orders under the following circumstances:
  • Defective or Damaged Products: If you receive a defective or damaged product, please contact us within 7 days of receiving your order to initiate a return and refund process.

  • Unopened and Unused Products: For products that are unopened and unused, we accept return requests within 30 days of purchase. The product must be in its original packaging, and you are responsible for return shipping costs.

Refund Process

To request a refund, please follow these steps:

  • Contact our customer support team at with your order number and a description of the issue.

  • Our team will review your request and provide instructions on how to return the product (if applicable).

  • Once we receive and inspect the returned product, we will notify you of the approval or rejection of your refund.

Approved Refunds

If your refund request is approved, we will process the refund to your original method of payment within 5 business days. You will receive a notification once the refund has been issued.

Non-Refundable Items

The following items are non-refundable:

  • E-Gift cards

Contact Information

If you have any questions or concerns regarding our refund policy or need assistance with a refund request, please contact us at

Refund Policy

Last Updated: January 2024

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